Refund & Cancellation Policy
How refunds and cancellations are handled for digital memberships and subscriptions.
Last updated: 8 July 2026
Digital memberships
Reader Pass and Founding Member purchases are generally non-refundable once membership access is provisioned, as they are digital products delivered electronically.
If you were charged multiple times due to a technical error, contact us within 7 days for review.
Future subscription plans
When subscriptions go live, cancellation options and refund timelines will be shown at checkout.
If a duplicate or unauthorized subscription charge occurs, we will investigate and process valid corrections.
Processing timeline
Approved refunds are initiated to the original payment method and may take 5–10 business days depending on bank/payment network.
How to request support
Email hello@hembramji.com with your payment ID, amount, and issue summary.
Legal escalation: legal@hembramji.com